ISO 21001 is an international standard developed by the International Organization for Standardization which provides management tools for organizations that offer educational products and services. It intends to help educational providers meet student’s requirements and needs.
ISO 21001 is based on ISO 9001 – Quality Management Systems, but it provides a specific framework for educational
organizations that aim to enhance the satisfaction of their learners by improving the educational processes and ensuring
conformity to learners’ requirements. The standard can be applicable to all organizations that provide a curriculum for the
development of knowledge, skills and attitudes by means of different lecturing methods.
The initial assessment determines if the mandatory requirements of the standard are being met and if the management system is capable of proceeding to stage 2
This second assessment determines the effectiveness of the system and seeks to confirm that the management system is implemented and operational
At this point in the process we review any corrective action taken to address findings raised at stage 1 & 2. Certification may be recommended
The organisation’s file are reviewed by an independent and impartial panel and the certifxication decision is made
Successful certification is communicated to the client. Certificates are issued